Said it had to go to a dealership, but that it was covered with the roadside assist and tire warranty package she has,and we arranged to have it taken to the dealership in the morning. Stephanie called Subaru Roadside Assistance to report the flat. We made it home safely before the tire went flat. Yesterday, we picked up a good sized wood screw in our right rear tire. The joys of having a retired ASE certified automotive technician as a service department customer, LOL.Įarlier today was the FINAL straw for both of us. We came in with a scheduled appointment and it still took 3 hours to do a job that the industry standard labor guide says should take 1/2 hour. ALSO an extra maintenance package we'd bought. *cough*BreachOfContract*cough*Īt 6000 miles, we took the car in for a scheduled oil change and tire rotation. We pretty much gave up on this issue a month or so later when it became obvious they had no intention of honoring their warranty. The closest we've gotten them to dealing with that so far is just admitting it could be fixed by removing the coating, buffing out the blemish and then re-applying the coating. They applied the extra protective coating right over a blemish in the hood, and a small chip on the edge of one of the doors. NEXT, we were also getting a paint protection and warranty package. strict on proper documentation), hint that there would be lawyers involved as well, and threaten to stay on the phone with Subaru corporate until the issue was fixed. I had to intervene on Stephanie's behalf and threaten to drag them in front of the Bureau of Automotive Repair for their sloppy paperwork (BAR is. The service department's initial response was "It's legal tint level in CA, so deal with it". It was a little difficult to see out the back during the day, and impossible at night, esp with the auto darkening rear view mirror. We specifically told the finance guy that we wanted 35% tint, as we'd be traveling out of state and wanted to keep it legal. NEXT, we take the car in for window tinting that we'd paid for when we bought it. Snark aside, the facts: It took 3+ weeks to get a simple windshield sun screen and rear cargo area cover to start with. Odd considering that's what the office handles. Apparently paperwork is a bit too complex a concept for them there. The problems started with the finance office. Since we went with a referral from the "Car Pro" radio show, we got to work with the sales manager (Mike Carlson), and THAT was the ONLY good part of the whole experience. Since we went with a My g/f Stephanie bought a 2017 Forrester from Elk Grove Subaru early fall last year, right when the 2018s were hitting the lot. automobile production plant to be designated a backyard wildlife habitat by the National Wildlife Federation.Arrogant, Lazy and Uncaring My g/f Stephanie bought a 2017 Forrester from Elk Grove Subaru early fall last year, right when the 2018s were hitting the lot. All Subaru products are manufactured in zero-landfill production plants, and Subaru of Indiana Automotive, Inc. The event is proudly supported by Lasher's Elk Grove Subaru in the Elk Grove Automall.Īt Subaru, they feel a personal responsibility to protect Earth's natural wonders and encourage the engagement of smart environmental practices because it's the right thing to do! Subaru works to reduce waste, safeguard resources for future generations, and preserve natural spaces – making real, meaningful commitments to these goals. The event also celebrates honey and all the food we eat thanks to the word of bees and other pollinators! Enjoy live entertainment, cooking demonstrations, arts and crafts and honey galore! The California Honey Festival will take over historic downtown Woodland on Saturday, May 7th and the event is free! The event's mission is to promote honey and honey bees and their products to everyone! Become inspired and celebrate bees and other pollinators! They are very important to our local economy, our food systems, and our communities! During Subaru Loves the Earth, our friends at Lasher's Elk Grove Subaru in the Elk Grove Auto Mall invite you to learn all about Bees and their importance to our environment at the California Honey Festival!
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